A helpful city staffer will answer your questions or order your service.  You will even get a tracking number so you can check the status of your request on line.

Or ask for a city service any time 24/7!  Click here to access an easy to use online service request that will be automatically routed to the right people.  You will get a tracking number through this service, too.

It is all part of the city of Surprise commitment to providing outstanding customer service!  Give us a call at 222-CARE or check out the online service request. 

The 222-CARE phone line is open 8am until 5pm, Monday through Friday, with the exception of official city observed holidays. We will respond promptly to any messages or requests left after hours.  The online service request is a 24/7  operation!